The Centre will be closed on Monday October 12, 2026 for the statutory holiday.
The Centre will be closed on Monday October 12, 2026 for the statutory holiday.
Soonat’sooneh prioritizes a collaborative approach to healthcare, serving across generations as we support prenatal to end of life care. We actively address the social and cultural determinants of health through trauma, violence and resiliency informed practice, while advocating alongside our clients for equity. Below you will find information on how our teams collaborate together to deliver the following services and programs.
At its heart, primary health care is about providing comprehensive and accessible community-based care that meets the health needs of individuals.
Primary health care at Soonats’ooneh is focused on client and family centered care and forming relationships to build trust amongst those we serve. We practice primary health care that is cultural, trauma and violence responsive, following a harm reduction philosophy. Our approach to care promotes the spiritual, mental, emotional, and physical wellbeing of our clients.
To reduce barriers to accessing care, Soonats’ooneh has primary health care providers (Family Physicians and Nurse Practitioners) that have undertaken additional training to provide specialty care such as prenatal & substance use management services. This means we can provide appointments that focus on advanced areas of practice, instead of referring clients elsewhere.
Our Primary & Specialty Care services include:
Soonats’ooneh is dedicated to providing programs and services that seek to lessen the negative impacts of substance use in our community.
OAT: is an effective treatment for people dependent on different types of opioids such as heroin, oxycodone, and fentanyl. The therapy involves medications that prevent the effects of withdrawal and reduce cravings for opioids.
Safer Supply: is a harm reduction approach that refers to a regulated supply of substances and/or medications that do not have toxic and poisonous ingredients that are known to cause death and serious harm.
At Soonats’ooneh, our substance use management clinics are scheduled on Wednesday afternoons from 1-4pm and operate on a drop-in basis. During this time clients are offered supports for their overall wellbeing alongside opportunities to address the social determinants of health impacting their wellness journey. Social Work and Wellness Counselling can support emotional and mental wellbeing, while the Natsoolyis’ services offer connection to community, culture, and identity.
Our prenatal team is committed to providing you with comprehensive, regular check-ups throughout your pregnancy to help treat and prevent potential health issues. We believe that having a healthy pregnancy is one of the best ways to promote a healthy birth, and healthy lifestyles as your family grows.
Additionally, we are proud to offer a culturally safe environment and space where you can access your prenatal care comfortably and confidently. Your well-being and comfort are our top priorities.
During your prenatal visit
You can expect physical exams, weight checks, a review of your immunization status and depending on your stage of pregnancy, there may also be blood tests and imaging procedures, such as ultrasounds. These appointments are also an opportunity to discuss your health, your growing baby’s health, and to address any questions you may have about your pregnancy.
At Soonats’ooneh, our approach to care is centered around you. We believe that pregnancy is a journey best navigated with a caring, coordinated team, which is why we embrace a Team-Based Care model that puts you at the heart of everything we do.
Our dedicated and diverse health care team
Works together to enhance your overall wellbeing throughout your pregnancy. You will have direct access to our in-house team members, including Family Physicians, Nurse Practitioners, Nurses, Trauma Equity and Advocacy Team supports, Doulas, Knowledge Holders, and our Elder. These professionals are here to support you physically, emotionally and spiritually, ensuring that your unique needs are met every step of the way.
Community Services
In addition to our internal team, we can also refer you to other community services. We understand that feeling connected to programming and community is vital, especially for new moms. We want you to know that you are not alone, and there are many resources available to help you stay engaged and supported during this important time.
Our goal is to provide a compassionate, comprehensive approach to your care—one that recognizes the importance of connection, community, and personalized support. We are here for you and look forward to partnering with you on this beautiful journey toward welcoming your new baby.
Mon, Tues, Thurs, Fri: 8:30am-8pm*
Wed: 1:00 -8pm*
Sat, Sun, Holidays: Closed at this time
*Closed for lunch: 12:00-1:00pm
To reduce barriers to accessing care, Soonats’ooneh invites and works alongside Specialists within our community to provide in house appointments to our shared clients. Visiting Specialists work within our team-based care model, to support each client through their unique wellness journey.
Specialists have advanced education, qualifications and experience in their specific areas of care. At Soonats’ooneh our Specialist Services include:
Mon, Tues, Thurs, Fri: 8:30am-4:00pm*
Wed: 1:00 -4:00pm*
Sat, Sun, Holidays: Closed at this time
*Closed for lunch: 12:00-1:00pm
At Soonats’ooneh, Neyoh-bez Nats’oone’ offers High Acuity Support Services. Translated as Home of Healing in the Dakelh language, Neyoh-bez Nats’oone’ provides wrap-around support for those living with or at risk of HIV and the hepatitis C Virus (HCV). Developed in partnership with the people who are served by these services and other supporting organizations, it offers a safe space and uses a Two-Eyed Seeing approach, combining Indigenous teachings, the medicine wheel, and Western medicine to address the needs of people living with HIV/HCV.
Through individualized client partnered care plans, we provide:
Mon, Tues, Thurs, Fri: 8:30am-12:00pm, 1:00pm-4:00pm
Wed: 1:00pm-4:00pm
Weekdays: Full drop-in services including laundry, showers, food, medication support and primary care access, outreach and advocacy work.
*Clients of Neyoh-bez Nats’oone’, who require access to Primary Health Care, are always welcome and invited to be served by other Soonats’ooneh team members when Neyoh-bez Nats’oone’ is closed.
At Soonats’ooneh, Natsoolyis’ offers our clients Indigenous approaches to health and wellness. Translated as “Let us Rest”, in the Dakelh language, Natsoolyis’ addresses the ongoing impacts of colonization and intergenerational trauma by offering services that Indigenize health practices. It honors the Lheidli T’enneh Nation and Dakelh Peoples and welcomes all Indigenous individuals to participate here. Operating on a time and space continuum reflective of Indigenous worldviews, Natsoolyis’ fosters an environment where clients can connect to their culture, traditions and self.
Through cultural teachings and skill development, Natsoolyis’ supports clients in addressing trauma, mental health, and connection to community. Through counselling and healing services, the team of Natsoolyis’ create a safe environment for reclaiming identity, fostering healing, and promoting resiliency.
Life Skills
Cultural Teachings
Cultural Skills
Counselling and Healing Supports
Everyone is welcome within Natsoolyis’ to learn about the programs and events taking place.
Mon – Thurs: 9:30am-8:00pm
Fri, Sat, Sun, Holidays: Closed at this time
In understanding the social, economic, and political inequities caused by historical and ongoing colonization, the TEA team directly addresses the social determinants of health, to improve the overall health outcomes for Soonats’ooneh’s clients.
The TEA team through their services and programming, support clients as they work through trauma, emotional wellbeing, mental health, and substance use challenges. The traumas experienced by clients include, but are not limited to: displacement, disconnection, distrust of systems, inequitable access to services and the inherent barriers that were created externally and internally that have impacted a persons mental, emotional, spiritual and physical health.
By incorporating trauma responsive principles into all its services, the TEA team provides:
Mon, Tues, Thurs, Fri: 8:30am-8pm*
Wed: 1:00 -8pm*
Sat, Sun, Holidays: Closed at this time
*Closed for lunch: 12:00-1:00pm
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
28 | 29 | 30 | 1 | 2 | 3 | 4 |
5 | 6 | 7 | 8 | 9 | 10 | 11 |
12 | 13 | 14 | 15 | 16 | 17 | 18 |
19 | 20 | 21 | 22 | 23 | 24 | 25 |
26 | 27 | 28 | 29 | 30 | 31 | 1 |
