The Centre will be closed on Monday October 12, 2026 for the statutory holiday.
The Centre will be closed on Monday October 12, 2026 for the statutory holiday.
At Soonats’ooneh, team-based care guides how we deliver health care services; it puts clients at the heart of everything we do and brings together a diverse health care team that honours each other’s unique and distinct roles in a client’s journey of care. Our team works together to deliver the vision, mission and values of Soonats’ooneh and we are proud to be guided by a relational approach to serving both our clients and the wider community.
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Everyone who visits Soonats’ooneh, who works here or has a temporary learning position knows that the centre is a very different and very special place.
There are some important commitments that set us apart:
The centre and team pay attention to these commitments every day. More importantly, they make sure they take scheduled time every week as a team, to meet and review the work, the challenges and the needs of the centre and our clients.
At Soonats’ooneh, we embrace a less Hierarchical decision-making model to cultivate transparency, collaboration, humility, and inclusivity in our decision-making processes. This model generates a culture that reflects our core values and commitment to fostering a supportive and empowering environment for all individuals and teams within our organization. Our less Hierarchical structure encourages individuals to take ownership of their work and contribute to decision-making processes. Through autonomy and responsibility, team members have the opportunity to learn, develop new skills, and grow both personally and professionally.
As is often true of Indigenous governance, everyone at the clinic, including the clients, team, community members and Board are all interconnected and have distinct roles to play in ensuring that the centre responds to the needs of our clients and community.
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Select a role to learn more:
Clients: Soonats’ooneh strives to create a safe space for clients to share their experiences. We proactively ask for client feedback to both evaluate and inform our service delivery.
Peers: A Peer is someone who has personal experience with HIV, mental health, substance use, and/or trauma. They use their lived or living experience to support others by engaging in a mutually supportive relationship with someone facing similar issues. Peer support is grounded in the principles of mutuality, empathy, and connection.
Team: Reflective of our Indigenous governance structure everyone on the team at Soonats’ooneh has a role to play in ensuring our work is relevant to those we serve. Our team of Indigenous and non-Indigenous professionals alike, serve our clients while honoring an Indigenous worldview
Elder: Our Elder guides the team by sharing Dakelh language, world view, protocol and ceremony in organizational governance and service provision while fostering the interface of knowledge systems to inform Soonats’ooneh processes.
The Indigenous connection to the natural world provides the structure and approaches for healing. Most importantly, the traditional way of being does not see the individual alone; or symptoms in isolation. Thus, the Elder incorporates; the physical, mental, emotional and spiritual needs: of the individual, the family, and the community. The Traditional way of healing is very complex and rich and difficult to explain within the linear and time ordered approaches of the Western medical practice.
The medicine wheel, familiar to many North American Indigenous cultures helps the non-western mind begin to enter the multiple layers of this traditional understanding of health and wellbeing as both individual and communal, and internal and external.
For example, understanding and celebrating all stages of the life cycle (passage of the individual through infancy and childhood, youth, adulthood and Elder) correspond to the four directions. Each stage in the life cycle has its seasons and gifts such as kindness, honesty, caring and strength within Indigenous culture, and the four elements of the environment: water, air, mineral and fire associated with it. Embracing and celebrating the life cycle sees that every person has a gift to bring and a role to play in the community. Understanding the complexity of this approach sees how healing can be linked to the strengths and gifts particular to the stage in the healing journey each person is on.
The Elder has many gifts and resources to offer the staff and people seeking help at the clinic who want to reconnect or rely on traditional medicine and healing.
Medical Leads: The Medical Leads operate with a solutions-oriented mindset, dedicated to ensuring the highest standards of medical care within Soonats’ooneh. Their primary focus lies in monitoring clinical performance, guaranteeing that medical services and operations adhere to the stringent regulations set forth by various licensing agencies. They are committed to mentoring and training providers in the best practices of medical services and operations and prioritizing issues based on urgency.
Human Resources (HR): HR at Soonats’ooneh is dedicated to fostering a safe, supportive, and culturally inclusive environment where employees feel empowered and valued. We embed Indigenous values into our everyday practices and ensure all policies are up-to-date, culturally sensitive, and compliant with local regulations. We aim to attract, develop, and retain talented staff who are passionate about providing equity-oriented healthcare. Organizational alignment is maintained by promoting openness, collaboration, and psychological safety, ensuring our efforts align with Soonats’onneh’s mission and vision, ultimately building a culturally rich and connected workplace.
Operations: The Operational Coordinators Team was established to uphold the principles of servitude and honor the unique scopes of practice inherent at Soonats’ooneh. Its pivotal role lies in facilitating communication and coordination among team members, ultimately ensuring that clients receive cultural, trauma and violence responsive care, following a harm reduction philosophy that respects and integrates diverse healing practices fostering well-being in the community. The team acknowledges and respects all approaches to health and wellness to ensure that clients receive comprehensive care.
Leadership: The leadership team was established to foster collaboration and interconnectedness within our organization, formulating recommendations that resonate with both our team and clients. They emphasize collaboration to ensure cohesive efforts across all levels of the organization.
Joint Occupational Health & Safety Committee (JOHSC): JOHSC was established within our organization to prioritize the well-being and safety of all employees. By bringing together representatives from both leadership and the wider team, the committee ensures that a comprehensive approach to health and safety is developed and maintained throughout the workplace.
Lucille Duncan is originally from Binche Whut’en, a small community on Stuart Lake, Fort St James of Northern British Columbia (BC).
Lucille is Dakelh (Carrier) and belongs to the lhojuboo (Bear) clan. Lucille is a residential school survivor and has had to overcome many challenges to achieve her numerous life successes. In 2005, Lucille received her Social Work Diploma from the College of New Caledonia and received her Mental Health & Addiction certificate from University of Northern British Columbia. Since her graduation Lucille has been employed at Soonats’ooneh as an Indigenous Support Worker and now as an Elder Wellness / educator.
Lucille has worked with a wide range of health care providers and at administration level, and has been very instrumental in shaping our decolonizing practices through a seat down session on cultural safety and humility orientation. This work has allowed health care professionals to understand the impacts of residential schools, systemic racism, complex trauma and how to break down barriers of care by being trauma informed. Lucille is known to share her cultural and traditional practices and ideas on how providers can maintain positive therapeutic relationships with their clients.
Additionally, Lucille sits on various boards and committees nationally and provincially, and advocates for better health outcomes for Indigenous people.
With 20 years of experience in non-profit organizations, international development and indigenous self-determination, Shobha has dedicated her professional career to community development both nationally and globally. Shobha completed an undergraduate degree from the University of British Columbia (UBC) in 2003, and a Master’s degree in Indigenous Governance from the Faculty of Human and Social Development at the University of Victoria in 2007.
Her passion for human rights has led her to not only engage in indigenous dialogues responding to globalization and governance in North America, but to plan and implement international programs around capacity building, equity, youth leadership, cross-cultural understanding, resource distribution/infrastructural development, and the social and economic empowerment of women. Shobha’s background in governance, research, public relations, communications, corporate social responsibility, and rights holders and interest groups, reinforces her belief that the interconnectedness of communities will continue to inspire sustainable avenues of change.
Heather Smith took a roundabout route into medicine by first completing a BA in Anthropology (UNBC) and an MSc in Community Health (UNBC). She was then accepted into the first cohort of the expanded UBC Medical Program (NMP site), graduating in 2008. She did a family medicine residency at Memorial University of Newfoundland and returned to practice in Prince George, BC where she was born and raised. Heather wears many hats as part of her work including her role at Soonats’ooneh, work in other primary care clinics, a women’s health clinic, Medical Assistance in Dying (MAiD) provider, and medical lead for the MAiD co-ordination service.
Outside of work, Heather enjoys gardening (mostly flowers with the occasional vegetable or head of garlic), travelling, knitting (slippers, sweaters and baby clothes), and feeding friends and family meals inspired by her vast collection of cookbooks.
Lauren (she/her) is a family nurse practitioner based in Prince George, BC. As an uninvited settler of European descent, she provides comprehensive primary care at Soonats’ooneh, with a special focus on pediatrics and prenatal care. Alongside her clinical work, Lauren teaches in the Nurse Practitioner program at UNBC and the Northern Medical Program at UBC. She is currently pursuing a PhD in Health Sciences, researching cardiovascular disease in individuals who have experienced hypertensive disorders during pregnancy. Outside of the clinic, Lauren enjoys spending time with her family and friends, and exploring the great outdoors of northern BC.
Oliveth Orjiocha is a dynamic and dedicated research and development leader with a rich blend of experience in public administration, project management, strategic planning, data analytics, policy development, research, and community engagement. With a solid academic foundation that includes a Master of Science in Public Administration and Local Government and a Master of Arts in International Studies (Global Environment), Oliveth brings both global insights and local expertise to every project. His career spans leadership roles in both private and non-profit sectors, consistently delivering impactful solutions through community engagement, collaboration, and evidence-based practices.
Currently serving as the Research and Development Director at Soonats’ooneh, Oliveth collaborates closely with funders and both Indigenous and non-Indigenous community partners to co-create healthcare initiatives, programs, and policy reforms that honor Indigenous ways of being and community-defined priorities. He works with the Executive Director to lead reporting, funders engagement, data analytics, and research initiatives. His journey with Soonats’ooneh, began as the Natsoolyis Program Coordinator, where he collaborated with Indigenous Elders, Knowledge Holders, and the Natsoolyis team to co-create cultural wellness and language reclamation programs that honor the unique values of Indigenous history, ways of being, and the strength of our clients.
Passionate about community development and global impact, Oliveth was actively involved with United Nations Association of Canada Prince George as a Board Member. He was also involved with Enactus as a Project Manager and currently serves as a judge for the Enactus Germany Action with Africa Global Challenge. His dedication to research and knowledge-sharing has led him to present at international conferences in Bangkok, Thailand, and at BC Health Quality Forums, where he shared his research and quality improvement work.
With a strong problem-solving mindset, leadership skills, humility, empathy, and a deep commitment to positive change, Oliveth continues to seek opportunities to learn, advance equitable policies, and drive sustainable development.
Clarisse is a dynamic and deeply human-centered HR leader with over 17 years of international experience in human resources. Her career has spanned small-to-medium enterprises and a tertiary hospital in the Middle East — but no matter the setting, her focus remains the same: put people first, and success will follow.
As HR Director at Soonats’ooneh, Clarisse leads with empathy, structure, and a strong respect for community. Her leadership blends strategic thinking with genuine care — shaped by lived experience, cross-cultural insight, and a firm belief that people and policies can (and should) thrive together.
Clarisse holds a Bachelor’s degree in Behavioral Science and a Postgraduate Diploma in Human Resources, blending academic insight with real-world application. In 2023, she was honored with the HR Spotlight Award by CPHR BC & Yukon — recognized as one of the province’s standout HR professionals for her leadership, integrity, and her guiding belief: “Make people’s working lives better — even in a small way.”
Beyond the workplace, Clarisse is always open to creative collaborations, community initiatives, and meaningful projects. Whether she’s mentoring, volunteering, or simply offering support, she shows up with the same core intention: to contribute, connect, and leave things better than she found them.
She also finds grounding in nature — drawn to quiet moments, stillness, and the peace that comes from simply being present in the natural world.
In her own words, she’s someone who “stands where strategy meets soul, walking a path paved with purpose.”
Jan began her nursing career in a rural community on Haida Gwaii, where she built a strong foundation in patient-centred care. Over the years, she has held a variety of roles in the public sector, providing leadership in health-care service delivery, program planning, evaluation and continuous quality improvement.
Passionate about supporting priority populations facing multiple risk factors, Jan has developed a deep appreciation for relationship-building and collaborative partnerships that address key health and wellness issues for individuals, families and communities. She is excited to bring her skills to Soonats’ooneh, where she will promote Two-Eyed Seeing, create truly inclusive spaces, and work alongside Elders and Knowledge Keepers to decolonize the Western medical experience.
Soonats’ooneh emerged through the advocacy of Indigenous leaders, determined to ensure a trauma informed approach to health care for individuals and whole communities that were unwell from the devastation, oppression, and violence of colonization.
As a registered Society, Soonats’ooneh is administered by a Board of Directors, where Directors are selected for their commitment to Indigenous resurgence. As a Governance Board, they focus on setting strategic direction and supporting policy. Our governance practices necessitate continued Indigenous leadership at the Board level. Board members from various communities, Nations and associations bring a wide perspective to the direction of the organization.
Engaging Directors that have various skills such as educators, students, administrators, community advocates, health professionals, distinguished leaders in the community, and policy implementers, ensures that decision-making is inclusive and objective.
Our Board includes membership from:
Erin Connelly is the Operations Director at the Prince George Hospice Palliative Care Society. She was born in Prince George, and is raising her family here with her husband. She comes with 20 years of experience working for Indigenous social service agencies. Erin has a passion for working with and for Elders and is committed to being involved in the non-profit sector.
Ts’umusyoo Clan (Beaver)
Stellat’en First Nation
I would like to thank the Lheidli T’enneh for allowing me to live and work in their traditional territory.
I currently sit on the Central Interior Native Health Society (CINHS) as an Elder.
I have worked at the College of New Caledonia (CNC) as an Aboriginal Studies Instructor for the past 26 years. I have learned from the many Elders who participated in our classes.
I am a survivor and intergenerational survivor of the Lejac genocide institution. I have worked in support of the many survivors of residential schools.
I have five sons, four daughters (step) and five grandchildren.
Hadih, Joan Brett (Schram) le soozi’ (my name is Joan Brett).
Joan is a proud Nak’azdli Whut’en member who works with the Victoria Primary Care Network as the Manager – Indigenous Health and Wellness. She is honoured to be living, working and playing on the traditional and unceded territory of the Lek’wungen speaking people which includes the Songhees and Xwsepsum Nations.
Joan was the first in her family to obtain an undergraduate degree in 2000 and in 2010 Joan was only one of five Dakelh people to have earned a Master’s degree. For the past 25 years, Joan has been working with Indigenous people across the province, concentrating on the northern region with work in education, social services, health and the BC court system. Joan is a strong believer in knowledge sharing and is a strong advocate for Indigenous people.
Professionally Joan has worked as a program coordinator within the post-secondary environment, public legal education, Northern Health and First Nations Health Authority. Her work as a program coordinator included facilitating workshops and learning sessions. These sessions included learning with health care professionals, court system professionals, teachers, and Indigenous students (elementary, secondary and post-secondary). Her latest focus has been on Cultural Safety and Humility. Joan has enjoyed meeting and working with the communities throughout BC.
Joan is excited to be a part of the team and will be available virtually or in person when she can.
Nanyoost’en la (I will see you again)”
Located on the traditional and unceded territory of the Lheidli T’enneh, Justin Foster works to create a truly outstanding and transformative experience as the Director, Student Success at the University of Northern BC.
Before starting his current role, Justin was the Manager, Housing and Residence Life. Justin’s first role at UNBC was as the Aboriginal Student Life Navigator in the First Nations Centre where he provided support to Indigenous students by removing barriers, assisting with access to funding opportunities, helping to ease their transition into post-secondary and supporting their continued success. It was also during this time where he became heavily involved with the Moose Hide Campaign – a grassroots movement committed to ending violence towards women and children.
Prior to joining UNBC in a professional capacity, Justin worked for an Indigenous focused organization that supported men as they transitioned from incarceration back into the community. Justin received a BA in English and Political Science and MA in Creative Writing, both from UNBC.
Brandi MacAulay is a proud member of the Tahltan Nation and of Cree heritage on her paternal side. She is currently based on the unceded territory of the Lheidli T’enneh Nation, where she serves as the Assistant Executive Director of the Prince George Native Friendship Centre. In this role, Brandi oversees asset management as well as a wide range of programs and services dedicated to supporting Indigenous and local community members.
Brandi and her husband also own MAK Quality Construction, a residential home building and renovation company. Before joining PGNFC, Brandi spent 10 years as a Logistician in the Canadian Armed Forces, with postings at CFB Comox, CFB Trenton, 39 ASU Chilliwack and CANSOFCOM Ottawa.
Brandi holds a BA in Psychology from Queen’s University and is currently pursuing her Executive MBA at the Beedie School of Business, Simon Fraser University, with an expected graduation in Spring 2025. She is deeply passionate about leadership, community development and addressing complex challenges to uplift those around her.
Brandi is a dedicated mother of three, two of whom are on the Autism Spectrum and she actively advocates for the special needs community.
Tamara Seymour is a proud member of the Lheidli T’enneh First Nation located in Prince George. She has held the position of Health Director over the last two years gaining vast knowledge within the Indigenous health sector. She has worked closely with medical professionals and the First Nation Health Authority in providing direct medical care for her Nation and heightening the medical presence in her community.
Through her passion for improving and supporting the overall health and wellness of both her communities on and off-reserve Tamara has demonstrated a talent for building strong partnerships with both Indigenous and non-Indigenous entities and resources within the Prince George region.
Truth and Reconciliation have become an important aspect of the work Tamara performs due to the observable impacts of intergenerational trauma within her community. Her goal is to see both her own and neighbouring Nations succeed in creating self-sustainable and flourishing communities for future generations.
Throughout her professional career Tamara has chosen and will continue to dedicate her efforts to the creation of a healthy, positive, and self-sufficient future for her community and future generations. Her biggest achievement has been becoming a mother and welcoming her two children into the world. They are the ones who drive her to succeed in realizing both her professional and educational goals and aspirations.
Jared’s pronouns are he/him/his. Jared is a proud two-spirited member of the Lheidli T’enneh First Nation and belongs to the Beaver Clan (Lhts’umusyoo).
Jared is the Indigenous Recruitment Specialist at BC Housing, specializing in both recruitment and employee engagement. Jared served as the Indigenous Relations Analyst at BC Housing for just over three years. In both roles Jared works to progress inclusion and Indigenous reconciliation in housing for both internal team members and those accessing social housing services in British Columbia.
Jared is passionate about team building, project management, systems designing, he is a creative thinker and has experience in project management, client services,
finance, philanthropy, marketing, communications, and human resources management. Jared’s educational experience includes science, art, and commerce studies. He recently completed his Bachelor of Commerce Human Resources Management and Marketing joint major degree with a Minor in Economics from the University of Northern British Columbia. Jared’s next goal is to achieve his
Chartered Professionals in Human Resources (CPHR) of BC and Yukon designation and is currently a CPHR Candidate.
Jared believes that community is not only a source of happiness but is in alignment with Indigenous Philosophy and Spirit, He is committed to the values of equity, diversity and inclusivity in all facets of his life. Jared is proud and excited to be a part of the Soonats’ooneh Board of Directors to gain invaluable experience in supporting wellness for 2S+, Dakelh and Indigenous peoples living in the north and Dakelh region, including serving as the Chair of the Finance Committee to support the overall corporate objectives of the Dakelh community health centre.
Select a role to learn more:
Primary Care Providers (Family Nurse Practitioners and Family Physicians): Address a large majority of personal health care needs, develop a partnership with clients, and practice in the context of family and community
Registered Nurses: Provide a wide range of health care services including education and support. Our team members also have certified practice in contraception and sexually transmitted disease management as well as Opioid Agonist Therapy (OAT) prescribing
Physiotherapist: Focus on promoting healthy activity, addressing acute pain, and chronic pain assessments and treatment. Clients also have the opportunity to discuss healthy living and movement
Occupational Therapist: Works to adapt surroundings and tasks to support client’s functional abilities and recover from injuries or illnesses, to help them engage in meaningful activities in their daily lives
Medical Office Assistants (MOAs): The first line of contact for clients accessing services at Soonats’ooneh
Outreach Drivers: Provide transportation to clients, eliminating the social, emotional and physical barriers associated with accessing care
Safety Flow Navigator: Engages with clients, families and visitors, connecting them to the appropriate teams/ supports and ensures that all who enter Soonats’ooneh are kept safe and secure in order to support a culturally safe experience
Doula: A non-medically trained professional who supports, educates, advocates, coaches, and nurtures a birthing person before, during, and after their pregnancy and childbirth journey
Client Care Coordinator
Helps to facilitate culturally safe and pro-active health care for the clients Soonats’ooneh serves and strives to remove barrier’s clients face when accessing care
Director of Operations
A pivotal leadership role, overseeing the service delivery/operations of Soonats’ooneh. Ensures the centre’s mission, vision, and goals are realized through effective planning and execution, while promoting health and well-being through integrated approaches that honor and incorporate both Indigenous and non-Indigenous worldviews
Select a role to learn more:
Neyoh-bez Nats’oone’ Coordinator: Medication management for HIV and HCV (inclusive of all regular medications and TB regimens), case management for clients living with or at risk of HIV/HCV, and a Licenced Pharmacy Technician to support daily medication pouring and anti-retroviral procurement. Facilitates testing events, education to the larger community, and provides outreach support work. Oversees all HIV research projects that Neyoh-bez Nats’oone’ participates in to better serve clients
Outreach Support Worker: Supports clients with medication adherence, the social determinants of health (housing/food security/financial security/harm reduction), advocacy within the healthcare system, navigating through Ministry Departments & legal issues, transportation to appointments, community harm reduction support, connections to community partners, and accessing resources
Auntie/Support Worker: The Auntie provides the services of our Outreach Support Workers, with a focus on community, culture, and safe access to care for Indigenous people living with or at risk of HIV/HCV. They are involved in community-based events, educational events, and harm reduction programming, as well as providing high level supports for crisis situations
Peer Health Navigator: Provides support navigating the health care system and social determinants of health as it relates to supporting clients living with HIV and/or HCV. Using the principle of nothing about us without us, the peer can reduce barriers to accessing services, and build relationships founded in mutuality and connection to increase client engagement to increase wellness
Peers with Lived and Living Experience: A Peer is someone who has personal experience with HIV, mental health, substance use, addiction, and/or trauma. They use their lived or living experience to support others by engaging in a mutually supportive relationship with an individual facing similar experiences. Peer support is grounded in the principles of mutuality, empathy, and connection. Peers in Neyoh-bez Nats’oone’ support harm reduction services, community-based events, and empowerment/education sessions
Select a role to learn more:
Indigenous Elder: Gifts Soonats’ooneh education and understanding to inform the Team-Based Care model with cultural, trauma and violence responsive practice. Navigates policy and health care services and systems in the community at large, to raise compassion, awareness and introduce Indigenous ways of knowing and being. Leads the team in embracing and practicing Dakelh language, to build trust with clients and to reinforce respect and resilience of culture and Indigenous world views. Integrates protocol and ceremony in the governance and operations of Soonats’ooneh. Facilitates team wellness and guides leadership in strengthening the interconnectedness of the team and clients, incorporating the physical, mental, emotional and spiritual needs of the individual, the family, and the community
Knowledge Holder/Keeper: Shares their traditional knowledge and Indigenous teachings to facilitate healing through culture. Builds and facilitates culturally relevant programs that promote healing and wellness for all and creates a safe environment in which to facilitate traditional teachings, Indigenous ways of being, and cultural revitalization programs including language sessions, drumming, cultural crafts and traditional medicine teachings
Cultural Wellness Workers: Oversees Natsoolyis’ Indigenous cultural teachings, health and wellness workshops, land-based activities, healing circles, and language revitalization programs through both individual and group health and wellness sessions. Supports clients in reducing barriers to accessing services, as well as builds trust
Program Support Worker: Provides culturally safe and trauma-responsive support to individuals and families within the care community, meeting them where they are at while helping them navigate the system. Cultural supports are offered alongside wellness checks, outreach services and transportation for Soonats’ooneh clients
Natsoolyis Coordinator: Collaborates with Indigenous Elders/Knowledge Keepers and the Natsoolyis’ team to develop and implement Cultural Revitalization Programs that honor and integrate traditional knowledge and practices with strengthening connection to community. This work supports a Two-Eyed Seeing approach, which values both Indigenous and Western ways of knowing, and contributes to the decolonization and Indigenization of healthcare services and systems by fostering culturally safe, inclusive and trauma responsive care for Indigenous individuals and communities
Volunteers/Peers: Lend their lived or living experience to support others by engaging in a mutually supportive relationship with an individual facing similar issues. Peer support is grounded in the principles of mutuality, empathy, and connection
Select a role to learn more:
Social Worker: Undertakes advocacy with governmental assistance programs and other organizations to assist in the equitable treatment of individuals, families, groups, and communities, to enhance their individual and collective well-being
Mental Health & Substance Use Clinician: Provides clinical counseling, assessment and care planning by infusing Indigenous culture and practices within the counselling setting to address a client’s full range of needs: emotional, mental, physical & spiritual
Indigenous Support Worker: Assists clients to ensure that their needs are being met in a culturally safe way. This includes building and maintaining the client’s relationships with the health care team at Soonats’ooneh, outside specialists and with community partners
Wellness Counsellor: Focuses on strengthening an Indigenous World View to build relationships and to collaboratively network with other agencies, service providers and professionals to best serve and meet client needs through the intentional practice of Two-Eyed Seeing. Counsels clients to promote overall wellness, offering both individual and group therapy to find pathways to healing
TEA Coordinator: By developing and delivering trauma responsive programs is able to build relationships with clients and gain a deeper understanding of what issues are affecting their social determinants of health. Understanding how to overcome these barriers, can have a positive impact on the health and wellness of Soonats’ooneh clients
Select a role to learn more:
Administrative Coordinator: Ensures seamless daily operations at Soonats’ooneh to support the Society and the Centre. Responsibilities are varied but include ordering of supplies, scheduling and calendar management, booking meetings, handling invoices and providing IT problem solving and supports.
Client Safety & Community Engagement Coordinator: Grounded in understanding and respect for the experience of our clients – oversees the processes for client grievances and engages with clients to ensure their voices and experiences inform Soonats’ooneh’s strategic direction and service delivery. Additionally, this role engages community partners and leaders to build capacity for advocacy and service access for those whom we serve – facilitating the Community Action Team, engaging in community conversations, knowledge sharing, and advocating for the rights and needs of our community members.
Clinical Engagement & Quality Coordinator: Is responsible for quality improvement initiatives at Soonats’ooneh, ensuring the creation of required systems, processes, and resources to support operations of the centre in alignment with organizational standards, wise practices, and strategic goals. This role is also focused on key engagement strategies to boost the recruitment of clinical team members.
Director of HR: Drives organizational growth by shaping people strategies, policies and workplace culture that empowers the team to thrive and make a meaningful impact. HR is dedicated to maintaining a respectful, inclusive, and supportive environment while ensuring compliance and alignment with Sonats’ooneh’s mission, vision & values.
Director of Research & Development: Leads the organizational gathering of consistent and accurate data, to inform performance metrics/dashboards used by the team to enhance service delivery. Drives research initiatives that support data-informed decision-making. Engages with funding partners and through grant writing supports organizational sustainability. Guided by the organization’s strategic priorities, the Director strengthens rights holder’s relationships and enhances the impact of Soonats’ooneh programs.
Executive Director: Accountable to the Board of Directors and Society’s membership, the ED is responsible for financial management and organizational sustainability, while executing the strategic direction of Soonats’ooneh. As the leader of the organization advocating and building relationships with rights holders and interest groups, they ensure measurable and sustainable growth for the community served.
Financial Controller: Responsible for all of Soonats’ooneh’s accounting-related activities, including oversight of its operating budget, financial reporting systems, and payroll.
HR Coordinator: Supports the day-to-day operations of the Human Resources department by coordinating recruitment, onboarding, and employee engagement initiatives. Assists with benefits administration, maintaining employee records, and ensuring compliance with organizational policies and employment legislation. This role also provides guidance to staff, supports training and development activities, and helps foster a positive and inclusive workplace culture.
